Truly Experiences Reviews

Truly Experiences has an overall rating of 3.9 based on 144 reviews. Customer feedback on Truly Experiences is mixed: Truly Experiences reviewers highlight positive aspects like wide range of experiences, easy booking process, good customer service, competitive pricing, which strongly appeal to adventure seekers, gift givers, experience enthusiasts. However, Truly Experiences is often criticized for its limited availability in some areas, occasional issues with vouchers, customer service response time, unclear cancellation policies.

3.9/5.0

144 reviews

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All Truly Experiences Reviews (144)
Annie-scholer
June 03, 2026
"Delivery was fine, I guess"
It showed up late, but you know, no big deal or anything. The packaging just looked a bit thrown together, which was... fine, I suppose. Not the best first impression, but it arrived.
michaelstoneburner1553
May 15, 2026
"Cancelled without much hassle"
I ended up cancelling my order and the refund came through okay. It did take a little bit, but compared to some other companies I’ve dealt with, it wasn’t too stressful or complicated.
Herbert_wilson86
April 21, 2026
"It was okay overall. Communication wasn’t bad or..."
It was okay overall. Communication wasn’t bad or anything, but I did have to wait a bit longer than I expected for replies. That’s pretty much it.
Luis_powell92
April 11, 2026
"Great value and a really easy gift"
I booked a dinner experience through Truly Experiences and, i was happy with it. The price felt fair for what we got, and using the voucher was really straightforward. No awkward surprises or "extra" costs when we got there, which I definitely appreciated.
As a gift, it felt like much better value than just buying something random for the sake of it. It was easy, thoughtful, and felt like a "proper" treat. I’d happily use them again...
pearlwiner6690
March 29, 2026
"They helped me find another date easily"
I booked a dinner experience and the date I wanted wasn’t available, but they checked with the partner and found another slot quickly. It was all really straightforward, the voucher worked fine, and we ended up having a lovely night
hello_ryan622
March 29, 2026
"Really lovely experience, would deffo book again"
I booked a dinner experience through Truly Experiences and it was all easy. The voucher worked fine and the restaurant knew what it was straight away, so there was no awkward explaining or standing around waiting.
The meal itself was really nice and felt a bit special without being too posh or over the top. Staff were lovely too. Only tiny thing was I had to double check dates a couple of times, but overall I was really happy with it and would book again.
Joe-martin
March 06, 2026
"At first the gift options looked pretty..."
At first the gift options looked nice, but once I filtered by location, the selection got really limited. I was trying to find something for my dad and didn’t see much that fit. I also reached out to support and the replies felt kind of copy-pasted, which made it more frustrating than helpful...
bradley.Rivas
February 27, 2026
"I redeemed a voucher on Truly Experiences and..."
I redeemed a voucher on Truly Experiences and it did work in the end, so that’s a plus. The process just wasn’t super clear tbh, and I ended up having to contact support once to figure things out. They did reply and helped, but it wasn’t exactly speedy lol. Overall it was fine, just could definitely be smoother
john-Armour
February 17, 2026
"Pretty easy to book, honestly"
I booked a gift experience on the site and it was all painless. I was half expecting to get stuck somewhere, because that usually happens right when you think you’re done, but no, the pages loaded quickly, everything was laid out clearly, and checkout actually made sense. I found what I needed fast, had a quick look around just to be sure, and then booked it without any fuss.
EdnaHoffman_05
January 24, 2026
"The booking went through okay, so..."
The booking went through okay, so no real issues there. A few steps just weren’t super clear and I found myself going back to double check things like... wait, did I pick the right option? Not a bad experience, just feels like it could be a bit simpler
saravencill7542
January 17, 2026
"Customer service was a big help"
I had to change my booking last minute, which I was expecting to be a bit of a hassle. I emailed customer service and they got back to me quicker than I thought they would. There wasn’t loads of back and forth or anything, they just sorted it and explained what I needed to do next. Made the whole situation way less stressful, especially when I was already thinking it was going to turn into one of those annoying... anyway, I’d definitely use them again.

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